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General

The purpose of this document is to ensure that controllers follow similar procedures at all times in Croatian airspace.
It is mandatory for all IVAO members controlling in Croatia to follow these guidelines. Users who do not comply may be asked to close their ATC position.

 

General information before logging on

Active controllers should be able to use all functions of IvAc1 or AURORA and have read the manual thoroughly.

Official language in Croatia is Croatian, but it can only be used for VFR communication. English must be used all the time, except with VFR.

All controllers must use standard ICAO phraseology all the time, refer to "Voice communication procedures in Croatia" (PDF document).

Controllers should read and understand the appropriate airport/sector procedures before logging on, refer to "Zagreb FIR Sector Manual" (PDF document).

Controllers are required to have all applicable charts available while on duty, usage of the handysheet is encouraged.

 

When coming online

Only go online if you can stay online for at least 30 minutes.

Report to all neighboring sectors so they know you're there.

An entry in the ATC tab is NOT sufficient!

All controllers must maintain their ATIS with the following information:

  • Position name (Full name, not ICAO code. e.g. "Zagreb Tower", not LDZA_TWR)
  • Voice channel (if applicable)
  • Transition Altitude, Transition Level, Runway-in-use.

No force acts on traffic that is on a different frequency. No force act on traffic that is currently in the short final or has just touched down or just taking off!

Discuss with the other station when the traffic will be handed over. The transfer takes place individually and via handoff.

 

Before going offline

Announce going offline in good time to all neighboring sectors.

Wait for the neighboring sectors to respond (as confirmation that they saw the message.

Traffic either handed over via handoff or released (send to UNICOMM).

No pilot should suddenly be alone. If a pilot is not responding and you can’t wait, chat to tell the pilot that you’re going offline and where to report.